Re-print and Refund Policy
If you are not 100% satisfied with your purchase from us, simply contact Customer Support within 7 days from the date you receive it and we will re-print or refund the full price of the product(s) in question, excluding shipping and processing costs.
Be sure to preview your designs carefully and correct any mistakes prior to placing your order.
Please note that we cannot be responsible for:
- After customer verification and confirmation of the artwork, Easitech Pte Ltd will not responsible for the typo or any content errors.
- Color variance within 10% tolerance.
- Cutting off-set within +/-2mm (length <100mm) or +/-3mm (length >100mm) ; Spot UV off-set within +/-1mm ; Round corner cutting is not perfect smooth (Smooth round corner cutting required die cut process instead).
- Damage to the products arising after delivery to the customer
95% of the goods will be delivered on time, but delay due to production, finishing works, or transport related issue, please bear with us, Easitech Pte Ltd will try to make it-up in the fastest time.
Undesirable printing result due to low resolution images or special setting such as “Overprinting objects”, “Spot colors and blending modes”, “Blend space”, “Type(close to transparent objects)”, “Trapping” setting in artwork.